What's New - Powerpay 6.11

Welcome to the 6.11 release notes. Review the information for details relating to the 6.11 release. If you prefer, you can view a PDF version of the release notes.

New Functionality

Multifactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or apps, MFA requires you to provide additional identity verification, such as entering a code received on your phone, preventing unauthorized access.

Using only a password for authentication leaves your information vulnerable to an attack. If your password is weak or has been exposed elsewhere, an attacker could be using it to gain access. Using MFA, a second form of authentication, increases security because it isn't something that's easy for an attacker to obtain or duplicate.

For added security, Powerpay utilizes multifactor authentication to verify your identity when logging into Powerpay. Each time you log into Powerpay, you must provide your username and password. In addition, you may be required to provide an additional unique verification code that is sent to your phone.

Things to note

  • Powerpay users with access to multiple companies, for example accountants managing multiple payrolls, are required to complete multifactor authentication for each payroll. Each company retains a unique record for that user. The same phone number or MFA method of authentication can be used for all the payrolls.

    Note: If you access multiple companies, you can also set up MFA for one company that you always log in to using MFA and then use the switch payroll feature in Powerpay to switch between the companies without setting up MFA for each one individually.

  • When a Powerpay user is disabled, their last MFA settings are retained and used if the user is re-enabled. If the user forgets their authentication information, the Payroll Admin can reset their MFA information.

  • When a Powerpay user is deleted, their MFA settings are also deleted.

  • If a terminated employee is deleted in Self Service, their MFA settings are also deleted.

Additional Resources

After multifactor authentication is turned on for your payroll you must define how often you will require users to enter their verification code.

For optimal security, it is strongly recommended to:

  • Keep Powerpay user “Days to Remember” set to 0 days, ensuring MFA is required at every login

  • Periodically review MFA settings and audit logs to maintain compliance and security standards

Note: The value selected applies to all users including Powerpay users and employees logging into Self Service.

To change the default value, contact your Managed Team.

  1. Go to the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt.

  2. In the list of users, click the in the row for the user whose information you want to modify.

  3. Expand the Multifactor Authentication settings (MFA) section.

  4. Select the number of Days to Remember Users.

    Setting the value to 0 (zero) means that users will be required to enter their verification code each time they log in.

  5. Click Save.

Once multifactor authentication is enabled for your payroll, the set up page displays on the Powerpay log on page. You can use the Twilio Authy Smartphone App, SMS, voice call or email for logging into Powerpay Self Service.

  1. Go to the Powerpay login page.

  2. Enter your Company Number and User ID.

  3. Click Continue.

  4. Enter your password.

  5. Click Logon.

  6. Select the authentication method you would like to use.

    Dayforce recommends the Smartphone App (Twilio Authy Smartphone App). You can also select SMS Text Message, Voice Call, or Email. If you select multiple methods, you are required to set up and verify each one.

    1. Click Next.

    2. Select your country code from the drop-down list.

    3. In the Primary Phone Number field, enter the phone number to use to deliver the unique code that will be used to verify your identity when you log in to Powerpay. Using your mobile phone as your primary number is recommended. If you don’t have a cell phone, you can enter a land line number.

    4. (optional) Add a secondary phone number.

      1. Select the Include Secondary Phone Number checkbox.

      2. Enter your secondary phone number in the Secondary Phone Number field.

    5. Click Next.

    6. Dayforce verifies the numbers provided for authentication. A one-time 6-digit code will be sent to the phone number you entered. Select the method by which you want to receive your code, text message or voice call.

    7. Enter the 6-digit code you received.

      If you did not receive the code, click Resend code to resend the code to the same number. Additionally, you can change the method of receiving the code by clicking the link below Resend code.

    8. Click Next.

      If you selected a secondary phone number, that number is verified as well.

    9. Install the Twilio Authy app from the Apple App Store or the Google Play store. Do not manually add accounts, they are added automatically during the verification process.

      Note: Be sure to look for the logo shown in the image to the right and verify that it is the Twilio Authy app when making your selection in the Apple or Google Play store.

    10. Once you have installed the Twilio Authy app, click Next.

    11. Click on your account in the Twilio Authy app on your phone. A 7-digit security code displays. The code is valid for 20 seconds before a new code is generated.

      If you receive a message that you don’t have any accounts, close, and reopen the app.

    12. On the Multifactor Authentication page, enter the 7-digit code shown in the Twilio Authy app.

    13. Click Next before the code expires.

    1. Click Next.

    2. Select your country code from the drop-down list.

    3. In the Primary Phone Number field, enter the phone number to use to deliver the unique code that will be used to verify your identity when you log in to Powerpay. Using your mobile phone as your primary number is recommended. If you don’t have a cell phone, you can enter a land line number.

    4. (optional) Add a secondary phone number.

      1. Select the Include Secondary Phone Number checkbox.

      2. Enter your secondary phone number in the Secondary Phone Number field.

    5. Click Next.

    6. Dayforce verifies the numbers provided for authentication. A one-time 6-digit code will be sent to the phone number you entered. Select the method by which you want to receive your code, text message or voice call.

    7. Enter the 6-digit code you received.

      If you did not receive the code, click Resend code to resend the code to the same number. Additionally, you can change the method of receiving the code by clicking the link below Resend code.

    8. Click Next.

      If you selected a secondary phone number, that number is verified as well.

    1. Click Next.

    2. Enter your email address to use for logging in with MFA.

    3. Click Next.

    4. An email including a one-time 7-digit code is sent to your email address. Your Powerpay MFA security code expires and can only be used once. If your code expires before you enter it, you will need to request a new one by clicking Resend code.

    5. Enter the 7-digit code you received.

    6. Click Next.

    Your verification is complete. Click Continue.

Success! This completes the setup of MFA. You are directed to the Powerpay Web Home page.

After you have set up your multifactor authentication methods, you will use the verification code sent to your device to log into Powerpay. Depending on your payroll settings, you may not be asked to log in using a verification code each log in.

  1. Go to the Powerpay logon page.

  2. Enter your Company Number and User ID.

  3. Click Continue.

  4. Enter your password.

  5. Click Logon.

    6. Select the method to receive your verification code.

    • If your preferred verification method is the smartphone App (Twilio Authy), respond to the push notification in the Twilio Authy app.

    • If your preferred method of verification is phone or text message:

      1. Select the method to receive your verification code.

      2. Enter your verification code.

      3. Click Login.

    • If your preferred method of verification is email:

      1. Select your email address.

      2. Enter the 7-digit code you received by email.

      3. Click Login.

If your verification is successful, you are logged into Powerpay. If we cannot verify your identity, your logon is rejected, you are re-directed to the logon page and an error message displays.

Use the More button on the Powerpay toolbar to update your phone number used for multifactor authentication or add verification methods.

  1. Open the Multifactor Authentication page (from the toolbar, click > Change Security Settings).

  2. Click Update MFA.

    The Multifactor Authentication Setup wizard opens.

  3. Select the authentication method you want to use.

    Using the Authy app on your smartphone is recommended as it allows you to authenticate using 1 tap. Install Authy on your device by searching for it in your device’s app store.

  4. Click Next.

  5. In the Primary Phone Number field, enter the phone number to use to deliver the unique code that will be used to verify your identity when you log in to Powerpay. Using your mobile phone as your primary number is recommended.

  6. (optional) Add a secondary phone number.

    1. Select the Include Secondary Phone Number checkbox.

    2. Enter your secondary phone number in the Secondary Phone Number field.

  7. Click Next.

  8. If you selected Smartphone App as your verification method:

    1. Follow the instructions on the page to install and set up Twilio Authy.

    2. Click Next.

    3. Enter the 7 digit code from Twilio Authy.

    4. Click Next.

  9. Your verification is complete.

  10. Click the “x” in the top right corner to close the Multifactor Authentication Setup wizard.

The new numbers and method appear on the Multifactor Authentication page.

If a Powerpay user loses access to their phone, you can reset that users MFA settings on the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt.. After the MFA settings are reset, the user will have to complete the MFA set up again the next time they log in.

Note: You can only reset a user’s multifactor authentication after they have completed the initial set up their multifactor authentication.

  1. Go to the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt.

  2. In the list of users, click the in the row for the user whose MFA information you want to reset.

  3. In the User Settings section, select the Reset MFA checkbox.

    A warning message displays.

  4. Click Reset.

When you log in to Powerpay using:

  • IAM and single sign on, or

  • Automatic Logon

multifactor authentication is not required by Powerpay, including switching between multiple payrolls to which you have access.

Note: Multifactor authentication may still be required by IAM.

The payroll setup reports provide the ability to view the deduction, benefit, accumulator, and earnings values set up for the payroll. The Report History section on the Payroll Setup Reports page.Closed From the Reports menu, select Company Reports > Payroll Setup. displays the audit for all actions taken for all the payroll setup reports.

The Deductions & Benefits report provides information on the deductions and benefits set up for the payroll and includes the following sections:

  • Descriptions

  • Calculation Details

  • Other Options

  • Hours/Earnings to be included in calculation

  • Deductions/Contributions to be included in calculation

  • Government Calculations and Year End

  • Third Party Payment Information

To view the report:

  1. Go to the Payroll Setup Reports page.Closed From the Reports menu, select Company Reports > Payroll Setup.

  2. Click the Download button for the Deductions & Benefits report.

  3. Select the format to download the report. Options include Spreadsheet (xlsx) or CSV.

  4. Click Download.

The report downloads. Open the downloaded report to view it.

When you download the report in spreadsheet format the Descriptions section is pinned. We recommend unfreezing the section and view the additional columns in the report.

The Earnings report provides information on the earnings set up for the payroll and includes the following sections:

  • Descriptions

  • Calculation Details

  • Other Options

  • Government Calculations

  • Year-End

Note: Time Off Request entitlements are NOT included in this report.

To view the report:

  1. Go to the Payroll Setup Reports page.Closed From the Reports menu, select Company Reports > Payroll Setup.

  2. Click the Download button for the Earnings report.

  3. Select the format to download the report. Options include Spreadsheet (xlsx) or CSV.

  4. Click Download.

The report downloads. Open the downloaded report to view it.

The Accumulators report provides information on the accumulators set up for the payroll and includes the following sections:

  • Descriptions and Calculation Details

  • Other Options

  • Hours Included

  • Hours Excluded

  • Earnings Included

  • Earnings Excluded

  • Groups Included

  • Groups Excluded

To view the report:

Go to the Payroll Setup Reports page.Closed From the Reports menu, select Company Reports > Payroll Setup.

Click the Download button for the Accumulators report.

Select the format to download the report. Options include Spreadsheet (xlsx) or CSV.

Click Download.

The report downloads. Open the downloaded report to view it.

The Expired Employee Documents report includes information on employee documents that have already expired.

The report is only available for download when role based security is enabled for the payroll and the Powerpay user accessing the report has access to the Documents tab.Closed From the People menu, select People List > Documents.

Go to the Reports page.Closed From the People menu, select Reports.

Click the Download button for the Expired Employee Documents report.

The report downloads in *.csv format. It includes the following information:

  • Expiry Date

  • Type

  • Document

  • Version

  • Last Updated

  • Employee Number

  • Employee name

  • Employee Status

If there is no data, Powerpay displays an error message.

The Expiring Documents report includes information on employee documents that will expire in the next 30 days.

The report is only available for download when role based security is enabled for the payroll and the Powerpay user accessing the report has access to the Documents tab.Closed From the People menu, select People List > Documents.

  1. Go to the Reports page.Closed From the People menu, select Reports.

  2. Click the Download button for the Expiring Documents report.

The report downloads in *.csv format. It includes the following information:

  • Expiry Date

  • Type

  • Document

  • Version

  • Last Updated

  • Employee Number

  • Employee name

  • Employee Status

If there is no data, Powerpay displays an error message.

The Employee Documents expiry reminder option provides an automatic, configurable email reminder notification before an employee document is about to expire. You define the schedule when you want to be reminded to expiring items requiring attention. Use this option to save time tracking document expiration dates and eliminate the risk of expired documents.

This feature is available for active employees with a Self Service account. The document must also be enabled for employee view.

The email reminder is sent to the employee.

  1. Navigate to the Documents tab.Closed From the People menu, select People List > Documents.
  2. Select the person from the People List for whom to upload the document.

  3. Click the Add New Document button on the Documents tab.

    The Document Properties window opens.

  4. Click the Browse button to select the document to upload.

    The following document types can be uploaded: .xlsx, .docx, .pdf, .jpeg and .png.

  5. Select the file to upload and click Open.

    The selected file displays in the Document Name field. You can rename the document if required.

  6. (optional) Select the document type from the Type list. To add a type not in the list, see What's New - Powerpay 6.11.

  7. (optional) Enter a version number for the document.

  8. (optional) Select or enter the version date.

  9. To make the document visible to the employee in Self Service, select the Enable Employee View checkbox. This option must be selected to use the expiry notification feature.

  10. (optional) If the document contains personal identifiable information (PII) such as a birth certificate or drivers license, select the Contains Personal/Private Information checkbox.

  11. Set the document expiry date.

  12. Select the number of days (1-14) before the document expires you want to receive the email notification in the Days in Advance field. If you do not want to receive am email reminder, select Don’t Send.

  13. Click Save.

The document is added to the list on the Documents tab.

The document displays for the employee in Self Service and on the Documents tab. in Powerpay.

  1. Go to the Documents tab.Closed From the People menu, select People List > Documents.

  2. Select the employee to which the document belongs from the Employee List.

  3. Click the properties button in the Action column for the document to edit.

    The document Properties window opens.

  4. Ensure the Enable Employee View checkbox is selected. This option must be selected to use the expiry notification feature.

  5. Set the document expiry date.

  6. Select the number of days (1-14) before the document expires you want to receive the email notification in the Days in Advance field. If you do not want to receive am email reminder, select Don’t Send.

  7. Click Save.

Enhancements

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the correct “observed dates” for Christmas and Boxing Day 2022 and 2023.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the Truth and Reconciliation holiday for PEI.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the correct jurisdiction selection for New Brunswick Family Day.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with a new holiday named Easter (QC), which replaces the existing Easter Monday holiday for Quebec. The default holiday and observed dates for Easter (QC) are the same as Good Friday. This update allows the payroll administrator of a Quebec payroll to choose between offering their employees a holiday on either Good Friday or Easter Monday while maintaining a single description for the holiday.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated to remove Manitoba and Alberta as applicable jurisdictions for the Civic Holiday.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the correct “observed dates” for National Indigenous Peoples Day for 2025 and 2026.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the correct “observed date” for St. Jean Baptiste Day for 2023.

The Time off Request Company Calendar tab.Closed From the People menu, select Calendar. has been updated with the correct “observed date” for Remembrance Day for 2023.

Vacation and additional accumulator accruals are now included in the Entitlement Balance History table on the Time-Off tab.Closed From the People menu, select People List > Time-Off.

A filter has been added above the Entitlement Balance History table. Use the filter to display balance history transactions for a single entitlement and/or a specific range of balance history transaction dates.

Note: The filter is not applied when the information is downloaded to a spreadsheet. You can apply the filter within the spreadsheet if necessary.