Select users to receive notifications for Self Service actions

When you select Notify as the Field Selection option for Self Service, you need to define which Powerpay user(s) should receive the notifications, and the type of notifications.

Select the notifications to be sent to a Powerpay user

  1. Navigate to the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt.

  2. In the list of users, click the Edit action button in the row for the user to receive notifications.

  3. In the Self Service Notifications section select the types of notifications the user should receive.

    At least one Powerpay User must be selected to receive System Generated Errors & Warnings.

  4. Click Submit.

  5. Repeat steps 2 through 4 for any additional Powerpay users who should also receive Self Service notifications.

Notifications in the Powerpay Inbox

Notifications generated from Self Service entries and actions display in the Powerpay Inbox. The Inbox includes:

  • Messages: System generated information for your payroll.
  • Notifications: Includes information about updates and changes made in Self Service, base on the Field Selection option selected.
  • Actions: Includes notification of users who have locked themselves out of Self Service. Also pertains to data synchronization issues, such as when a Self Service user and a payroll administrator are updating the same field at the same time.

An indicator displays on the Powerpay Toolbar when you have new messages, alerts, or notifications in your Inbox.

To view the messages in your Inbox:

  1. Click the Inbox button on the toolbar.

  2. Messages display by date with the most recent at the top. Sort and Filter options are available.
  3. Click on the message Subject to open the message.