Guides
Click here to access the employer's Self Service Tutorial
or
Use the links below to access content designed to assist you with setting up and managing Powerpay Self Service.
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Self Service Quick Activation: A step-by-step guide to setting up Self Service.
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Configure Self Service: A step-by-step guide to setting security options, defining field level controls for employee access and auditing emergency contact information on the Audit Trail page.
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Add User Accounts: A step-by-step guide to grant employees’ access to Self Service individually or by adding multiple employees at once.
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Employee Communication: Provide this communication to staff so they are aware of their next steps once their account is activated and an automated email is received.
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Get Started with Self Service (for employees): A step-by-step guide to navigation and personal profiles within Self Service; including how to view/print earning statements; enable receiving year-end tax forms; updating personal emergency contacts and more.
Self Service - Employee Guide (Provide this link to your employees: https://help.powerpay.ca/SS_Tutorial.html)
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Manage User Accounts: A step-by-step guide to activating and managing various tasks within Self Service including unlocking, disabling/enabling accounts; resetting passwords; simulating an employee; and viewing security logs.
Tip: This feature is available with Powerpay Plus.
Add a Powerpay shortcut to your mobile device