Employee cashed cheque too early

If an employee payment is deposited or cashed too early the funds will reject as a post-dated transaction.

To correct:

  1. Initiate a stop payment using the IVR system. Refer to Stop payment on an employee's deposit or cheque.
  2. Reissue the payment to the employee. There are two options:
    • Write a company cheque internally for the net amount. No adjusting entries are required to your payroll.
    • Initiate an extra run. Service fees apply.
      1. From the menu, go to Pay Period

      2. Click the Create New Run button, then select Create New Extra Run. This selection does not appear if there is already an open extra run, ROE run, or year-end run.

      3. Click Yes to the question "Do you wish to proceed with creating an Extra Run at this time?".

      4. Click Save.

      5. In the Pay Period Number field, select the pay period number into which the wages are earned.

      6. In the Pay Period Ending Date field, select the Pay Period Ending Date into which the wages are earned.

      7. Select a Payment Date. Consider funding and direct deposit timing requirements. See Processing a Payroll Late for more detail. ROEs are sent to Service Canada on that date.

      8. Select the Journal Entry checkbox to request a Journal Entry report. Depending on the instructions you supplied to your Customer Support Team when your payroll was first set up, a default value may have been set for this option.

      9. Select the Statistics Canada Report checkbox to request a Statistics Canada report for this pay if you have been selected to participate in the Statistics Canada Business Payroll Survey.

      10. (optional) Select the Cancel all Direct Deposits for this payroll run checkbox to override all employee direct deposits and transfers and produce cheques. (Note: Cheques will be printed and delivered. Delivery fees apply.)

      11. The pay cycle defaults to None on an extra run, and statutory deductions will apply. If non-statutory deductions are required, enter This Pay Only values for straight dollar amounts as required (ie RRSP).

      12. (optional) Enter a message to print on employee pay statements for this payroll run (maximum 54 characters).

      13. Click Save.

        Note: Some automated processes for regular payroll runs are not available by default because they are not appropriate for all extra runs.

      Next steps

      1. Go to the Deductions & Contributions page.Closed From the Payroll menu, select Regular Payment > Deductions & Contributions.
      2. Scroll down to the Employee Deductions section.
      3. Key the net amount as a negative amount under "This Pay Only" using the Advance or Miscellaneous Deduction code. If these codes do not exist, contact your Customer Support Team to have a new code set up. Service fees apply.