Guides

Click here to access the employer's Self Service Tutorial

or

Use the links below to access content designed to assist you with setting up and managing Powerpay Self Service.

• Self Service Quick Activation: A step-by-step guide to setting up Self Service.

• Configure Self Service: A step-by-step guide to setting security options, defining field level controls for employee access and auditing emergency contact information on the Audit Trail page.

• Add User Accounts: A step-by-step guide to grant employees’ access to Self Service individually or by adding multiple employees at once.

• Employee Communication: Provide this communication to staff so they are aware of their next steps once their account is activated and an automated email is received.

  Sample Employee Communication

• Get Started with Self Service (for employees): A step-by-step guide to navigation and personal profiles within Self Service; including how to view/print earning statements; enable receiving year-end tax forms; updating personal emergency contacts and more.

• Manage User Accounts: A step-by-step guide to activating and managing various tasks within Self Service including unlocking, disabling/enabling accounts; resetting passwords; simulating an employee; and viewing security logs.